How we handle your data.
Last updated:
Plain-language summary
We collect the minimum information needed to respond to your inquiry, schedule services, and run the website. We don’t sell personal data. We use only essential cookies by default — anything else (analytics, ad pixels) requires your consent through the banner at the bottom of the page.
Information we collect
- Information you give us — name, email, phone, address, service notes when you submit a contact, assessment, or franchise form.
- Information collected automatically — basic web logs (IP, browser, referrer) used for site reliability and security.
- Optional analytics — only if you accept the cookie consent banner.
How we use it
- Respond to your inquiry and schedule services.
- Send service-related communications (appointments, follow-ups).
- Send franchise opportunity information when you specifically request it.
- Improve the website and protect against fraud.
Sharing
We don’t sell or rent your personal information. We share it only with:
- Service providers who help us run the business (CRM/scheduling, email, web hosting). Contracts require them to keep your data confidential.
- Local franchisees if your service area belongs to a franchised territory — only the information needed to serve you.
- Authorities when required by law.
Cookies and tracking
By default we use only first-party cookies necessary for the site to work (consent state, form anti-spam). Optional cookies (analytics, advertising) load only after you click Accept all in the cookie banner. You can change your choice anytime by clearing your browser storage for this site.
Your rights
Depending on where you live (California, EU/UK, Virginia, Colorado, Connecticut, etc.), you may have rights to access, correct, delete, or port your personal information, and to opt out of certain processing. To exercise any right, email hello@oxfordlawn.com or write to 4656 County Road 502, Wildwood, FL 34785.
Do Not Sell or Share My Personal Information (California residents)
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the right to opt out of the “sale” or “sharing” of their personal information.
We do not sell your personal information for money, and we do not “share” it for cross-context behavioral advertising. The optional analytics cookie loaded if you accept the consent banner could, depending on the underlying tools, be considered a “share” under the CCPA’s broad definition. To opt out:
- Click Essential only in the cookie banner at the bottom of any page (this rejects non-essential cookies including any that could be considered “sharing” under the CCPA).
- If you previously accepted, clear your browser storage for this site, then choose Essential only when the banner reappears.
- Or email hello@oxfordlawn.com with the subject “CCPA opt-out request” and we will process it within the timeframes required by law.
You may also designate an authorized agent to make this request on your behalf. We will not discriminate against you for exercising any CCPA right.
Children
The site is intended for adults. We don’t knowingly collect personal information from children under 13.
Updates
We may update this policy. Material changes will be posted here with a new “last updated” date.
Contact
Questions? Contact us or email hello@oxfordlawn.com.